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 How do i change permissions on a file or folder?

By default write permissions are disabled on all files and folders within your web space. This is...

 How to add a domain alias / domain pointer.

A domain alias is called a pointer in our control panel. Option 1 (adding a new domain to the CP...

 How to backup and download your website files

Clients can create a zip archive of their space files ready for download in our control panel:...

 How to change PHP version

You can change the version of PHP your website is using by following the steps below: Login to...

 How to change your free sub domain to your real domain

If you chose a free sub domain when signing up with us and want to setup your real domain please...

 How to create a keepalive scheduled task

If your want to create a keep-alive scheduled task for your ASP.NET application please follow the...

 How to create an application starting point in a sub folder.

To create an ASP.NET application starting point in a sub folder see the guide below. Login to...

 How to enable GZIP compression on your website

You can enable GZIP compression on your website is using by following the steps below: Login...

 How to publish your site with Web Deploy / Visual Studio.

If you want to publish your site with Web Deploy in Visual Studio or any other software that...

 How to setup a scheduled task

You can set scheduled tasks (CRON) by following the steps below: Login to your hosting control...

 How to setup custom nameservers (Resellers Only).

If you have a reseller account you can setup custom nameserver records if you like.This means you...

 My website/application is running slow.

If you are having performance issues with your website or application please contact support with...

 What are the resource limits (Memory/CPU/Database Sizes) for the hosting packages?

Our hosting plans have certain limits on resource use on all services we provide. We want to make...

 What is the physical path to my web space?

The physical path to your website root is as follows:...

 Why do I get a server 500 error on my ASP page?

Generally a 500 error means a code error with your ASP application. By default we do not display...

 Why do I get a server 503 error on my page?

If you get a 503 error when viewing your website then this is due to the default CPU limits...

 What is the URL to the hosting control panel?

You can access our control panel at https://uk.servecontrol.net

 How to create a new website

You can create a new website under your hosting package by following the steps below: Login to...

 How to delete a website

You can delete a website under your hosting package by following the steps below: Login to...

 How many domains, websites and applications can i host?

Sometimes our clients ask how many websites, applications, domain names or hostnames they can...

 How to recycle your application pool.

Sometimes you may want to recycle your application pool in order to recompile your application,...

 How to stop or start your website.

You can stop and start websites in our control panel. To do so please follow the instructions...

 Prevent Web Deploy / Visual Studio Publishing from changing ACL Permissions

When publishing with Web Deploy in conjunction with Visual Studio it can alter the account’s ACL...

 Can I enable the Load User Profile option for my application pool?

Some ASP.NET and Core applications may require the IIS application pool option of "Load User...

 How to deploy your website files from a zip file.

Clients can deploy their website files from a Zip file in our control panel. To do so please...

 How to block an IP address from accessing your website.

If you would like to block an IP address from accessing your website you can do so via the...

 How to add a MIME type

You can add a MIME type to your website by following the steps below: Login to your hosting...

 How to access your websites raw log files

You can access your websites raw log files via FTP.When a website is created on our systems a...

 How to connect to your site remotely in IIS Manager

All of our hosting accounts include the ability to manage your websites settings directly on the...

 How to change your default document list

You can change the list of default documents on your website by following the steps below:...

 How do i code my connection string?

You will find most types of connection string at the URL below:http://www.connectionstrings.com