What are the Email limits for the hosting packages?

Our hosting plans have certain limits on resource use on all services we provide. We want to make them very clear for all clients, so please read below for more information.

These are the default email limits per mailbox (POP3 or IMAP mailbox):

Standard Hosting Packages:

Bronze: 512MB

Web Value: 512MB

Silver: 512MB

Web Pro: 512MB

Gold: 512MB

Web Commerce: 512MB

Platinum: 512MB

Web Unlimited: 512MB.

Reseller Hosting:

All email accounts under our reseller packages maximum mailbox size is 512MB.

Enterprise Hosting:

E512: 2GB

eShare512: 2GB

E1024: 3GB

eShare1024: 3GB

E1536: 3GB

E2048: 4GB

eDedi2048: 4GB

eDedi4096: 5GB

Larger mailboxes for Enterprise packages can be purchased at £1 / GB.


The following rules apply to all mailboxes on all packages:

  • The "Junk E-Mail" folder in all mailboxes will purge mail older than 30 days.
  • The "Deleted Items" folder in all mailboxes will purge mail older than 30 days.
  • The "Sent Items" folder in all mailboxes will purge mail older than 60 days.

Please note the above purging rules can be disabled if you prefer in the webmail interface.

All email accounts that have been inactive for over 12 months will be deleted from the mail server. Inactive status means there has been no authenticated POP3, IMAP, SMTP or Webmail connections to the email account in over 12 months.


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