If you are having performance issues with your website or application please contact support with the details. One of our technicians will investigate and diagnose the problem for you and advise on solutions.
We can make many different types of tweaks to your website and application pool settings based on your websites setup/circumstances.
Please ensure you include the following details in your correspondence with support:
- Is it a custom or downloaded application? (if downloaded/commercial then let us know what the software name is).
- What technology is it using for front and backend? (e.g. ASP.NET, PHP, MS SQL, MySQL etc).
- A full URL (and login if needed) for us to replicate the error and/or test its speed.
- A copy and paste of any error messages you have encountered when browsing your website.
The more information you can provide, the faster our technicians can diagnose and resolve any issues for you.
