Server Reboots - All UK Servers. (Resolved)
  • Priority - High
  • Affecting Server - Windows Cloud (UK HEX)
  • As some of our customers may be aware, Google's Project Zero team recently discovered a vulnerability related to all Intel-based systems running world-wide, long story short - there's a security flaw with the way in which the CPUs deal with virtual memory processing.

    We have now applied the Meltdown and Spectre vulnerability patches to all of our UK servers and need to commence the rolling reboots required for the kernel updates to take effect.

    We will begin the rolling reboots from 9pm GMT this evening.
    We will reboot each server in turn so your services will go offline between 9pm and midnight, it's downtime should be only 10 to 20 minutes regardless of the time in which the reboot is initialized.

    Thanks for your patience while we install these critical security patches.

    Update: This will continue each night after 9PM until all servers are complete.

    Update: This is now complete. We may have to roll out more patches in the future for the Meltdown and Spectre issues, but we are done for now and all servers are secure.

  • Date - 09/01/2018 09:00
  • Last Updated - 10/01/2018 19:20
Pricing changes - Domain Names (Resolved)
  • Priority - Low
  • Affecting Other - Prices
  • Domain name pricing updates:

    Due to the weakened Pound to Dollar exchange rate after the UK vote to leave the EU (Brexit) we have had to increase registration and renewal prices for all US based domain extensions. UK domain extensions are not affected.

    All US based domain extensions (.com, .org, .net etc) will have their prices increased by £1 per year to cover some of the recent exchange rate changes.

    For example:
    .COM > new price for registration and renewals: £11.99 per year.
    .NET > new price for registration and renewals: £12.99 per year.

    Realtime domain pricing from our billing system is shown here:

  • Date - 12/11/2016 21:20 - 25/01/2017 23:48
  • Last Updated - 12/11/2016 22:15