Articles

 Add and manage billing and support contacts.

Clients can add additional contacts and create  sub-accounts. This enables additional staff/team...

 Billing & Support Sub-Accounts.

Clients can create Sub-Accounts in our billing & support portal. Sub-Accounts allow clients...

 How do I pay an invoice?

You can view and pay all invoices within your client billing area. Login to your account at...

 How to opt-out of our newsletters and promotions.

We may send newsletters regarding our services or offer promotions/discounts to clients from time...

 View your email history

We send important emails (e.g invoice and payment details, login details, etc.) to all clients....

 How do I change the Credit or Debit card used for my payments to Winserve?

In order to update the card we hold for you on our billing system please follow the instructions...

 How to open a support ticket - Request Technical Support

We provide 24/7 technical support to all of our clients. Please follow the guide below to submit...

 Where can I view and print an Invoice?

You can view and print all invoices within your client billing area. Login to your account at...

 How do I upgrade my hosting package?

Clients can upgrade and downgrade their hosting package at anytime within our billing system. You...

 How do I change my contact information held for billing/invoicing?

In order to update the contact information we hold for you on our billing system please follow...

 What is the process to cancel a service?

To cancel any hosting service you have with Winserve please follow the instructions below:...

 What do i do if i have a billing or service dispute?

If you have any issues with our billing or services please contact us directly using the contact...