If you have a lot of domains to transfer to us please open a support ticket and we will take care of it all for you. For a single or few domains please follow the guide below.
To transfer UK ccTLD domains to us (.co.uk,.org.uk, .uk etc):
Our IPS Tag is "YEMALTD" (no quotes). You need to ask your current registrar to change the IPS tag of your UK domains to that tag.
Many registrars will have a control panel on their website that allows you to do that.
If your unsure how to proceed with it then open a support ticket with us and we will advise you.
Once the domain is on our IPS Tag then:
- Login to your client area at https://portal.winserve.co.uk
- Click Domains > My Domains in the top menu.
- Select Transfer in a Domain from the left menu.
- Enter your domain in the form.
- Do not enter an Authorization Code as UK domains do not use them.
- Follow the order process through and complete the order.
- There is no charge for transferring UK domains so the charge will be £0.
- When your domains renewal is due you will need to renew it at our current pricing unless your package includes a free domain renewal and you chose this domain as the free one.
Once complete the domain will show under your billing account and can be managed there.
To move TLD and other non-UK ccTLD domains to us (.com, .net, org etc):
VERY IMPORTANT notes on the rules regarding TLD domain transfers. These are rules set by the registry:
- Transfer verification must be made by the domain’s administrative contact.
This means an email will be sent by the registry to the Admin contact on the domains WHOIS record.
That email must be read and the instructions followed to approve the domain transfer. - The domain must be at least 60 days old.
- The domain must be in “ACTIVE or OK” status (e.g. not locked at the current registrar).
- If a domain is transferred between registrars, ICANN's Transfer Policy states no re-transfer of the domain is permitted for 60 days from the date the transfer was complete, except in the case of dispute or legal proceedings.
Please check all of the above important notes before submitting a TLD or non-UK ccTLD transfer or it will fail.
Once your happy the above criteria is met you can proceed as follows:
- Login to your client area at https://portal.winserve.co.uk
- Click Domains > My Domains in the top menu.
- Select Transfer in a Domain from the left menu.
- Enter your domain in the form.
- Enter your EPP Code (transfer code). The EPP Code needs to be obtained from the current registrar.
- Follow the order process through, pay to add a years registration (see note below) and complete the order.
- When your domains renewal is due you will need to renew it at our current pricing unless your package includes a free domain renewal and you chose this domain as the free one.
Important Note on transfer payment:
When transferring in a TLD domain you need to add one years registration to the domain, so you will be invoiced for one years registration at our current prices.
This is not a transfer fee as a full years registration will be added to the domains existing expiry date on completion of the transfer.
This is a rule set by the registry and not Winserve.
Once the transfer is complete the domain will show under your billing account and can be managed there.
Once a TLD domain is transferred it requires email validation. This is important or the domain will go into suspended status after a short period following the transfer.
Full details on this linked below:
https://portal.winserve.co.uk/index.php?rp=/knowledgebase/113/Domain-registrant-validation.html
If you have any issues or questions regarding your transfers please open a support ticket and we will help you.
